Privacy Policy

1. Introduction

Neulux Technologies (“Company,” “we,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (neulux.tech) or use our services. By accessing our site or services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information: We may collect personal details such as your name, email address, phone number, and any other information you provide when contacting us or creating an account.

Usage Data: We automatically collect data about your interactions with our website, including IP addresses, browser type, operating system, referring URLs, pages visited, timestamps, and other diagnostic data.

Payment Information: When you purchase a product or service, payment details are handled by third-party processors. We do not store your full payment card details on our servers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide software development, consulting, bug fixing, and related services.
• Communication: To send updates, service notifications, newsletters, or marketing materials (with an option to opt out).
• Security & Fraud Prevention: To safeguard our website, investigate suspicious activity, and enforce our legal rights.
• Business Operations: To analyze usage trends, improve website functionality, and develop new services or features.

4. Analytics & Tracking

Analytics: We use Google Analytics to gather anonymized data about website usage to improve performance and user experience. We do not use cookies for tracking purposes or collect additional data via cookies.

5. Data Sharing & Disclosure

Third-Party Service Providers: We may share your information with trusted vendors who assist in operating our website, processing payments, or performing analytics. These providers are contractually obligated to protect your data.

Legal Requirements: We may disclose your information if required by law, court order, or a valid request by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred. We will notify you if your personal data becomes subject to a new Privacy Policy.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we will securely dispose of it.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, so you use our services at your own risk.

8. Children’s Privacy

Our website and services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that we have inadvertently collected information from a minor, please contact us so that we can delete it promptly.

9. User Rights

Depending on your jurisdiction, you may have the right to:

• Access & Correction: Request access to and correction of your personal data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Marketing Opt-Out: Unsubscribe from marketing communications at any time.
• Additional Rights: Under laws such as the GDPR or CCPA, you may have additional rights. Please contact us for further details.

10. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. or other jurisdictions. We take steps to ensure that such transfers comply with applicable data protection laws and maintain adequate safeguards for your information.

11. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting the revised policy on our website with an updated effective date. Your continued use of our website and services after any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Neulux Technologies
Email: info@neulux.tech
Address: 244 FM306, Suite 120 #523, New Braunfels, TX 78130